Frequently Asked Questions (FAQ)
The impacts of COVID-19, and thus immigration guidance and campus policy, have been fluid in nature. We at OISS understand that this can get very confusing, and we thank you for asking very pertinent questions. Your questions, comments and concerns are valid, and they help us understand what information needs to be clarified. To better organize your frequently asked questions (FAQs), we have separated questions coming from new undergraduate and graduate students, as well as continuing undergraduate and graduate students. Please click on the link that describes you, and you'll be taken to your respective FAQ page. Note that general FAQs that apply to all students will be included in each page as well.
If you have remaining questions after reading the FAQs that apply to you, please don't hesitate to reach out to OISS.
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COVID-19 Resources for International Gauchos
Verified Sources of Information
Steer clear of misinformation spread by unreliable resources by using only verified and trustworthy resources. Below you can find links to reliable sources of information and updates about COVID-19.
- Campus-wide: COVID-19 Information for the UC Santa Barbara Campus
- Campus COVID-19 Call Center: firstname.lastname@example.org or (805) 893-3113 (weekdays, 8 a.m. - 4 p.m.)
- Division of Student Affairs: Remote Instruction - SA Department Status Updates
- UCSB Student Health: Coronavirus Disease 2019 (COVID-19) Information
- Centers for Disease Control and Prevention (CDC): Coronavirus Disease 2019 (COVID-19)
- UCEAP: COVID-19 and Suspended Programs
- National Association of Foreign Student Advisers (NAFSA): Coronavirus Critical Resources
- Department of Homeland Security: U.S. Travel Restrictions
- California Department of Public Health: Coronavirus Disease 2019 (COVID-19)
Campus Resources & Support
If you are experiencing any impact caused by COVID-19, please contact OISS. We are here to support you.
- Student Health Service (SHS) provides comprehensive and integrated healthcare services that treat illnesses efficiently, promote physical and psychological well-being, and enable students to have a healthy and successful University experience.
- Counseling and Psychological Services (CAPS) promotes the emotional well-being of students through individual and group psychotherapy, crisis intervention, and stress management services. They are currently offering "Let's Talk," a program that provides mental health conversations over the phone in English, Korean, Malay & Mandarin.
- Mental Health Peers are current students trained to help other students develop tools to better manage stressors related to school as well as relationships to family, friends, romantic partners, and roommates. Peers can also help you get connected to other appropriate resources around campus.
- Campus Emergency Funds / Financial Crisis Response Team: UCSB offers emergency loans and grants to students facing unexpected financial burdens.
- Additional resources: https://wellbeing.ucsb.edu/
Unable to Return Home due to COVID-19?
- UCSB Food Security Taskforce: Basic Needs Resources Guides
- Laptop Loan Program and other programs
UCSB is offering a Chromebook loan program this spring. To check out a Chromebook, visit the FNBS (Food, Nutrition, Basic Skills) office in the UCen. Chromebooks will be loaned out on a first come, first served basis, while supplies last.
Unable to Return to the U.S. due to COVID-19?
OISS is working with campus departments to provide reasonable accommodations for individuals who have been impacted by COVID-19. We encourage you to contact OISS immediately at email@example.com so that we may provide you with advising and support.
International Travel Guidance
The Office of International Students and Scholars is currently discouraging international travel in light of COVID-19, especially travel to and from high-risk countries, and travel via cruise ship. If you must travel, below are reliable travel advisories and restrictions published by various U.S. agencies.
- Centers for Disease Control and Prevention (CDC): COVID-19 Information for Travel and Travelers Prohibited from Entry to the United States
- NAFSA COVID-19 Restrictions on U.S. Visas and Entry
- UCSB Student Health: COVID Travel Guidance (Travel Suggestions and Leaving the Area)
- UCOP Travel Restriction Guidance: Letter from President Napolitano (March 5, 2020)
- Department of Homeland Security: Press Releases Regarding Air Travel during COVID-19
- U.S. Department of State: Travel Advisories